PizzaPizza | Advanced Cooking Techniques & Culinary Arts Education

1. Introduction and Scope

At PizzaPizza, we take your privacy seriously and are committed to protecting your personal information. This comprehensive privacy policy explains how we collect, use, store, and safeguard your data when you interact with our gourmet cooking techniques platform at pizzapizzes.com. This policy applies to all services, educational programs, and interactions you have with our creativity platform.

Our commitment extends beyond basic compliance – we believe in transparency and giving you control over your personal information. This policy has been designed to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation where applicable.

2. Information We Collect

Personal Information You Provide

Contact details including name, email address, phone number, and mailing address
Account registration information and login credentials
Payment and billing information for course enrollments
Educational background and culinary experience levels
Communication preferences and dietary restrictions
Course feedback, reviews, and educational assessment responses

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain technical information to improve your experience and ensure our platform functions properly.

Device information including browser type, operating system, and IP address
Website usage patterns, page views, and navigation paths
Cookie data and similar tracking technologies
Geographic location data (general region only)
Course progress and engagement metrics

3. How We Use Your Information

Primary Educational Purpose

We primarily use your information to deliver exceptional culinary education experiences and support your learning journey on our platform.

Purpose	Information Used	Legal Basis
Course delivery and management	Contact details, progress data	Contract performance
Customer support and communication	Contact information, inquiry history	Legitimate interest
Payment processing	Billing details, transaction records	Contract performance
Platform improvement	Usage analytics, feedback	Legitimate interest

4. Data Sharing and Third Parties

We maintain strict control over your personal information and only share data when necessary for legitimate business purposes or when required by law. We never sell your personal information to third parties for marketing purposes.

Service Providers and Partners

Payment processors for secure transaction handling (subject to PCI DSS compliance)
Cloud hosting services for data storage and platform operation
Email service providers for course communications and newsletters
Analytics services to understand platform usage and improve user experience
Customer support tools to provide efficient assistance

Legal Requirements

We may disclose your information when required by Canadian law, court orders, or regulatory requests. This includes cooperation with law enforcement agencies and compliance with tax reporting obligations.

5. Your Privacy Rights

Under Canadian privacy legislation, you have several important rights regarding your personal information. We're committed to helping you exercise these rights efficiently and transparently.

Access Right: Request a copy of all personal information we hold about you, including how it's being used
Correction Right: Ask us to correct any inaccurate or incomplete personal information
Deletion Right: Request deletion of your personal information, subject to legal retention requirements
Portability Right: Receive your personal information in a structured, machine-readable format
Objection Right: Object to certain uses of your personal information, particularly for marketing purposes
Withdrawal of Consent: Withdraw previously given consent for data processing where applicable

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at info@pizzapizzes.com with your specific request. We'll respond within 30 days and may require identity verification for security purposes.

6. Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security approach includes both technical and organizational measures.

Technical Safeguards

SSL/TLS encryption for all data transmission between your device and our servers
Encrypted data storage using industry-standard encryption algorithms
Regular security audits and vulnerability assessments
Multi-factor authentication for administrative access
Automated backup systems with secure offsite storage

Organizational Measures

Staff training on privacy and data protection principles
Access controls limiting data access to authorized personnel only
Regular privacy impact assessments for new services
Incident response procedures for potential data breaches

7. Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Different types of information have different retention periods based on their purpose and legal requirements.

Data Type	Retention Period	Reason
Account information	Until account deletion + 1 year	Service provision and support
Course progress data	7 years after course completion	Educational records requirement
Payment records	7 years from transaction date	Tax and accounting compliance
Website analytics	26 months from collection	Performance optimization

8. International Data Transfers

While we primarily store and process your data within Canada, some of our trusted service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Transfer Safeguards

Contractual agreements ensuring equivalent privacy protection standards
Due diligence assessments of international service providers
Regular monitoring of cross-border data handling practices
Compliance with Canadian adequacy decisions for international transfers

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website performance. You have control over how cookies are used on your device.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality and security
Performance Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and personalize your experience
Analytics Cookies: Provide insights into website usage patterns and improvements

You can manage your cookie preferences through your browser settings or by contacting us directly. Note that disabling certain cookies may affect website functionality and your user experience.

10. Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email or prominent notices on our website at least 30 days before the changes take effect.

Staying Informed

We encourage you to review this privacy policy regularly to stay informed about how we protect your personal information. The "Effective Date" at the top of this document indicates when the current version was last updated.

Privacy Policy